Smart Repair Australia is the largest and most experienced automotive hail damage repair specialist in the country. We are trusted by insurers and vehicle repairers across the country, to deliver quality repairs and outstanding customer service.
Our experience and widespread network of partnered repairers allows us to service our clients in the most convenient and efficient way possible. With a national team of over 250 employees, Smart Repair Australia caters towards rapid response to catastrophic storm events when your vehicle has been damaged.
We operate throughout Australia and New Zealand and have permanent locations in all states and territories. Smart Repair Australia can quickly deploy mobile facilities wherever a storm event occurs. So, wherever you are, we will be there to help.
Smart Repair Australia is a member of the Motor Traders Association (MTA) in New South Wales and Western Australia, VACC in Victoria. We are also a member of I-CAR, a body that provides training and professional development to technical staff. All technicians are fully licensed by the Motor Vehicle Repair Industry Authority (MVRIA).
Many large insurance companies trust Smart Repair to handle hail damage repairs and provide customers with exceptional service. Rest assured, your vehicle is in good hands.
Partners With The Best
We’ve partnered with Australia’s most reputable isurance agencies.
Our Customer Service to You
Customer service goes beyond providing a quality repair job. Smart Repair has built a reputation for quoting, giving realistic turnaround times and keeping clients/policyholders informed of progress. Once assigned a client, Smart Repair contacts them within 48 hours and the relationship is built from there. The business operates a 1300 number and has skilled staff ready to take bookings Australia wide.
Full PDR repairs are completed within approximately five working days after receiving a vehicle at a workshop, meeting or exceeding insurance industry standards.
Every customer is different and Smart Repair has the awareness, agility and heart to respond to special situations. For some customers, their vehicle is their livelihood. In other cases, a vehicle may be fundamental to wellbeing or mobility. In critical cases, Smart Repair assigns multiple technicians to a job, minimizing repair time and inconvenience.
If the repair can’t be handled at one of Smart Repair’s fixed locations or by one of its agents, it will find suitable premises near the client and dispatch a repair team.
All repairs carry a lifetime guarantee.
Secure, Stable and Trusted
Smart Repair is dedicated to excellent customer service. It enjoys a stable and highly professional workforce. Most of its technicians have been with the company for years and they oversee the training and workmanship of new technicians.
The business is a member of the Motor Traders Association (MTA) in New South Wales and Western Australia, and a member of I-CAR, a body that provides training and professional development to technical staff. All technicians are fully licensed by the Motor Vehicle Repair Industry Authority (MVRIA).
Many large insurance companies trust Smart Repair to handle hail damage repairs and provide customers with exceptional service. The company enjoys consistently good feedback via surveys by insurance company clients of their policyholders.